Privacy Policy
Wealth Bookkeeping Online as part of Inspired Future Pty Ltd 1. Why we collect personal information and how we may use it
Personal information means information we hold about you from which your identity is either apparent or can be reasonably determined which may include but not be limited to your name, address, telephone number, email address and photograph.
Generally, Wealth Bookkeeping Pty Ltd including contractors and empolyees, will collect personal information directly from you, only to the extent necessary.
We may collect the following information when:
- you fill in an application form;
- deal with us over the telephone;
- email us;
- ask us to contact you after visiting our website; or
- have contact with us in person.
The reference to “us” in each of the above includes all businesses within the Inspired Future Pty Ltd entity
We store your personal information electronically or in hard copy.
We will collect personal information from you by lawful and fair means and not in an unreasonably intrusive way. We will use your personal information only for the particular purpose that you provided it which is to provide our services to you or for a directly related purpose such as required or permitted by law or with your consent. To enable us to provide those services, we will disclose your personal information to those relevant entities which are members of Wealth Bookkeeping Online
We do not share your personal information with other organisations outside the Wealth Bookkeeping Online unless you give us your consent, or where sharing is otherwise required or permitted by law, or where this is necessary on a temporary basis.
We will not disclose your personal information to overseas recipients. Nor will we outsource your bookkeeping to overseas operators. When we temporarily provide personal information to companies who perform services for us, such as specialist information technology companies or other contractors, we require those companies to protect your personal information as diligently as we do. 2. Your rights and choices
You may interact with us anonymously or use a pseudonym where this is lawful and practicable.
You have the right to request access to the personal information you provide, and to correct or update your personal information. This right is subject to certain exceptions allowed by law (see below at point number 4).
You may instruct us to remove any previous consent you provided to receive marketing communications from us.
You may contact us on the following telephone number: 0417 510 636 or email address: ivy@wealthbookkeeping.online Direct marketing and your privacy:
From time to time we may use the personal information we collect from you to identify particular Wealth Bookkeping Online services which we believe may be of interest to you. We may then contact you electronically, by phone or in hard copy to let you know about these services and how they may benefit you. We will always give you a choice to opt out of receiving such information in future. Surveys:
From time to time we may use the personal information we collect from you to survey your opinion about our services. We will always give you a choice to opt out of participating in such surveys. 3. Your privacy preferences and choices Every personalised marketing contact sent or made by Wealth Bookkeeping Online will include a means by which customers may opt out of receiving further marketing information.
You may instruct us at any time to remove any previous consent you provided to receive marketing or survey communications from us. 4. Information sharing
We have a duty to maintain the privacy of all personal information we hold about you. However, certain exceptions do apply. For example, where disclosure of your personal information is:
authorised or required by law
e.g. disclosure to various government departments and agencies such as the Australian Taxation Office, CentreLink, Child Support Agency, or disclosure to courts under subpoena.
in the public interest
e.g. where a crime, fraud or misdemeanour is committed or suspected, and disclosure against the customer’s rights to confidentiality is justified.
with your consent
Your consent may be implied or express and it may also be verbal or written. 5. Updating your information
It is inevitable that some personal information which we hold will become out of date. We will take reasonable steps to ensure that the personal information which we hold remains accurate and, if you advise us of a change of details, we will amend our records accordingly. 6. Access to your personal information
Wealth Bookkeeping Online will, upon your request, and subject to applicable privacy laws, provide you with access to your personal information that is held by us. However, we ask that you identify, as clearly as possible, the type/s of information requested. You may be required to provide us with personal identification.
Wealth Bookkeeping Online will deal with your request to provide access to your personal information in a reasonable time – usually within 30 days of receipt of your request.
Wealth Bookkeeping Online will not charge you for lodging such a request but we may recover from you our reasonable costs incurred in supplying you with access to this information.Exceptions
Your right to access your personal information is not absolute. In certain circumstances, the law permits us to refuse your request to provide you with access to your personal information, such as circumstances where:
access would pose a serious threat to the life or health of any individual; access would have an unreasonable impact on the privacy of others; the request is frivolous or vexatious; the information relates to existing or anticipated legal proceedings; the information relates to a commercially sensitive decision making process; access would be unlawful; or access may prejudice enforcement activities, a security function or commercial negotiations. E & OE